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Technical Services

Computer Consulting
Managed IT Service
Computer Diagnostics
Data Storage Solutions
Firewall Security
Microsoft Networks
Data Backup Services
Business IT Consulting
Exchange Email Hosting
Structured Wiring
Disaster Recovery Planning
Windows Upgrades
Virus Removal
Computer Repair
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Wireless Networking
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Network Security
Web Security Cameras
VPN Solutions
Computer Service
Sharepoint Server
Network Cabling
Website Design
Small Business Server
Helpdesk Services


General Questions
Request an Estimate
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Contact us

Dallas: 214.717.5539
Fort Worth: 817-717-5539

Monday-Friday 9am-6pm
Emergency Support 24/7

Engagement process

Before we engage with clients, we seek to understand their business and the impact that technology has on it. Typically the companies we work with are significantly dependent on technology so we strive to provide them with the perfect mix of technology and service that will enhance their core business results.

Network audit

We offer comprehensive network audits, helping organizations identify and document their network resources and configurations. In many instances a network audit can uncover network mis-configurations which can prevent future problems. At the conclusion of a network audit , we will present a report, documenting our findings, short and long term recommendations, and a suggested plan of action.

Complete IT Solutions

We provide solutions for small businesses without an IT department.
We're also the solution for companies with an IT department that wants to
reduce IT costs, increase IT sophistication or just assist in completing a project.

We become your IT
department by providing outsourced computer and network support
services that keep your mission critical systems up and running. Our support is both proactive and
reactive and is delivered on-site as well as remotely. Our goal is to keep our clients' computers and networks operational at all times.

Consulting Services

We offer a host of Consulting Services delivered by expert consultants in system integration. Some examples of our Business Network Consulting service offerings are:
Cost and Performance Benchmarking
Offshore Outsourcing Consulting
Contract Negotiation and Management
RFP Management

IT documentation

Too often, business owners spend their time putting out IT fires and moving from one computer problem to the next. You are consumed by handling the crisis of the moment, rather than planning for your company’s future.

But just as your company would not move forward without a business plan, you should not be without written IT guides, policies and step-by-step procedures.

Order a Block of Time

If you anticipate a project will take 10 hours or more, you can pre-purchase time at a discounted rate.

Getting a block of time gets you priority access to technical support. We also have monthly maintenance plans that also allow you to save money.

Click here to learn more about how you can save money with our special rate plans.

Need an Estimate?

We can provide you a written estimate for a specific project you have in mind.

Maybe you just want to discuss a possible project. Our initial consultation is free!

Click here to fill out a form and contact us.

Brands supported

We support Intel, Lexmark, Maxtor, Microsoft, Netgear, Seagate, Averatec, Brother, Canon, Creative Labs, Epson, Fujitsu, Gateway, Hewlett-Packard, IBM, Dell, HP, Hewlett Packard, NEC, Compaq, Sony, Toshiba, eMachines, Levono, Cisco, Linksys, D-link, Western Digital, 3Com, Acer, AMD, ATI, Exchange Server, Windows Server, Sql Server, Sonic Wall firewall and more.

Data Backup solutions

Backup solutions protect your business from the potentially crippling loss of data due to network or system failure, so you can recover your critical data files when needed.

We can help you determine the best data backup and restore system for your specific business environment.


Computer Services

Metroplex Tech Computer Service & RepairMetroplex Tech is dedicated in assisting our clients with every stage of the computer life cycle - from procurement and configuration, to deployment, on-going break/fix service, upgrades, to eventually replacement.

When you need computer repair or service - either on-site or at our authorized computer service center - our staff of Tech Experts will troubleshoot, repair and maintain your computer equipment to manufacturer's standards.

To request an on-site service visit, please use our Support Request form. For business-critical emergencies, call our Technical Coordinator directly at 214-717-5539.

Remote Computer Support Plans

Metroplex Tech Computer Service & RepairRemote computer support can save you time and money. When you have problems, our Tech Experts can usually solve your problem remotely without ever having to visit your home or office.

This plan requires a service agreement and remote control software installed on your computer. You maintain complete control and security of your computer.

Managed IT Solutions

Metroplex Tech Computer Service & RepairWith our Complete IT Management Service we provide proactive server and network management and support, much like a virtual IT department.

This solution offers significantly lower costs than hiring internal staff and gives you the expertise of many specialized technicians focused exclusively on your business success.

Help Desk Solutions

Metroplex Tech Computer Service & RepairOur help desk solutions offer a comprehensive yet affordable alternative for your end-user desktop PC support. Our packages can seamlessly integrate with your current infrastructure.

Leveraging phone support, live chat, mail and remote support with a team of dedicated help desk engineers. Centralize and refine your help desk support with a user friendly trouble ticketing system that automates and documents support requests, activities, status and completion through web access.

IT Project Management

Metroplex Tech Computer Service & RepairWe have certified technical engineers and experienced project leaders that can provide consultations, expert advise and recommendations as well provide hands-on expertise on a specific short or long term IT project.

With our project team at your fingertips you can focus on your core business activities. Contact us to see how we can help with your technical projects.

Network Security Audits

Metroplex Tech Computer Service & RepairWe can help businesses and organizations to secure their Internet, networks, systems, applications, data and other resources by undertaking a Security Infrastructure Assessment (SIA).

An Assessment will identify the current level of security readiness in your organization, and evaluate the effectiveness of existing security measures, policies and response mechanisms. A detailed report will list our specific findings and recommend any courses of action for making improvements to your current security infrastructure.

Server & Network Monitoring

Metroplex Tech Computer Service & RepairOur network and server monitoring service offers around the clock monitoring 24/7. Through our dedicated monitoring system, we can actually identify and resolve IT issues before they ever affect your business-day or night.

Our solutions can alert us with email and SMS notifications to potential problems before they escalate therefore allowing us to take corrective action before downtime occurs. Monitoring is an excellent form of preventive maintenance and can isolate possible hardware failure before it happens.

Data Backup Solutions

Metroplex Tech Computer Service & RepairBackup solutions protect your business operation from the potentially crippling loss of data due to network or system failure. When disaster strikes, whether it takes the form of a system malfunction, virus, a fire or simple human error, you can recover your critical data files.

We offer many types of data backup solutions for organizations of all sizes. From tape based systems to automated online backup services. Contact us to see how we can help safeguard your valuable information and protect your company from severe data loss.

Disaster Recovery Planning

Metroplex Tech Computer Service & RepairDisaster planning can be affordable even for the small business, since we have developed easy-to-complete disaster recovery plans (DRP).

We help you understand the actual effects various types of disasters will have on your business. Then we develop a easy to follow step-by-step plan with easy to follow procedures so you can be readily prepared for the most common disasters.

Other Technical Services

Metroplex Tech Computer Service & RepairWe offer many technical services, such as documenting policies and procedures, vendor contract negotiations, office relocations, network design, wiring and cabling, data recovery, and many other services.

Please contact us for more information.

Technical Services

Computer Errors
Failed Hard Drives
Lost Data Files
System Crashes
Software Crashes
Routine Maintenance
Computer Diagnostics
Software Installation
General Tech Support
Virus/Spyware Removal
File and Printer Sharing
Network Diagnostics
Architecture Design
Hardware Support
System Upgrades
Network Configuration
Active Directory
Wide Area Networks
Windows 2000 Server
Windows NT Server
Microsoft SQL Server
Small Business Server
Firewall Security
Anti-Virus Protection
Intrusion Detection
Mail Servers
Website Support
Website Design
Website Hosting
Email Servers
DNS Servers

Domain Registration
eBusiness Strategy
Automated Backups
Offsite Data Storage
Storage Area Networks
Custom Computers

Internet Issues
File System Error
Printer Error/Failure
Server Error/Failure
Email Access Problem
New Computer Set Up
Computer Upgrades
OS Installation/Rebuild
Desktop Configuration
Email/Internet Set Up
PC Diagnostic Testing
Internet Connectivity
Network Troubleshooting
T1, DSL, Frame Relay
VoIP Solutions
Microsoft Exchange Server
Microsoft IIS Server
Remote Access Server
File and Print Server
Application Server
Hotfix/Patch Installations
Internal Network Security
Network Security Testing
Acceptable Use Policies
Email Spam Filtering
Email Virus Filtering
E-Commerce Stores
Custom Web Applications
Database Integration
Intranet/Extranet Design
Content Development
Content Management
Disaster Recovery Plan
Data Backup Restoration
Network Attached Storage
Laptop Support & Service
Computer Upgrades

Network Connectivity
Equipment Malfunction
Virus/Spyware Infection
Network Security Breach
Other Technical Issues
Remote Support
New Printer Set Up
New User Set Up
New Peripheral Setup
User Training
Performance Tune-Up
Wiring & Cabling
Patch Panel Installs
outers & Switches
Wireless Networks
Network Relocation
UPS Backup Power
Video Surveillance
Linux Server
Web Server
DNS Management
Internet Security
Network Monitoring
Network Access Audits
System Integrity Checks
Email Configuration
Email User Support
Website Promotion
Internet Advertising
Search Engine Marketing
Usability Analysis
SSL Certificates
Business Continuity
Data Redundancy
RAID Storage Solutions
Hard Drive Upgrades
Memory Upgrades

Other Computer & Networking Services and Solutions

Microsoft Networks
IT Technical Support
Remove Viruses/Spyware

Server Monitoring
Home Networking
House Wiring

Firewalls & Security
Anti-Virus Protection
Desktop PC Maintenance

Home Automation
Smart Homes

Computer Consulting
Automated Data Backups
Remote Data Backups
Wifi / Wi-Fi Service
Computer Service Rates
Dallas Computer Repair

Computer Networks
Computer Troubleshooting

Internal Network Security

Computer Consultant

Help Desk Services

Data Backup Recovery

Computer Upgrades
Virus Alerts
IT Solutions

Managed IT
Computer Phone Support
Onsite Computer Support
Discount IT Service Plans
Computer Assessments
Business PC Consulting
Block Hours
Dallas Computer Service

Virus Infection Removal
Computer Wiring Service
Microsoft Windows Vista
Pay as you go Support
IT Consulting/IT Support
Structured Wiring
Wiring/Network Cabling
Structured Cabling

Wireless Networking

IT Outsourcing

Windows Support
Computer Support

End User Tech Support

Microsoft Networking
Business PC Service
IT Technology Partners
Dallas Computer Support


We serve the entire Dallas Fort Worth (DFW) Metroplex and the following surrounding cities:
Dallas County:
Addison, Balch Springs, Cedar Hill, Carrollton, Cockrell Hill, Combine, Coppell, Dallas, DeSoto, Duncanville, Farmers Branch, Ferris, Garland, Glenn Heights, Grand Prairie, Grapevine, Highland Park, Hutchins, Irving, Lancaster, Lewisville, Mesquite, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie

Tarrant County:
Arlington, Avondale, Azle, Bedford, Benbrook, Blue Mound, Briar, Burleson, Colleyville, Como, Crowley, Dalworthington Gardens, Eagle Mountain, Edgecliff, Euless, Everman, Forest Hill, Fort Worth, Grand Prairie, Grapevine, Haltom City, Haslet, Hurst, Keller, Kennedale, Lake Worth, Lakeside, Mansfield, Marshall Creek, Newark, North Richland Hills, Oak Grove, Pantego, Pecan Acres, Pelican Bay, Pleasant Glade, Pleasant Run, Rendon, Retta, Richland Hills, River Oaks, Saginaw, Sansom Park, Southlake, Watauga, Webb, Westlake, Westover Hills, Westworth , White Settlement

Collin County:
Allen, Anna, Blue Ridge, Carrollton, Celina, Dallas, Fairview, Farmersville, Frisco, Josephine, Lavon, Lowry Crossing, Lucas, McKinney, Melissa, Murphy, Nevada, New Hope, Parker, Plano, Princeton, Prosper, Richardson, Royse City, Sachse, St. Paul, Westminster, Weston, Wylie

Denton County:
Argyle, Aubrey, Bartonville, Carrollton, Copper Canyon, Corinth, Corral City, Cross Roads, Dallas, Denton, Double Oak, Flower Mound, Fort Worth, Frisco, Hackberry, Haslet, Hebron, Hickory Creek, Highland Village, Justin, Krugerville, Krum, Lake Dallas, Lakewood Village, Lewisville, Lincoln Park, Little Elm, Marshall Creek, Northlake, Oak Point, Pilot Point, Plano, Ponder, Roanoke, Sanger, Shady Shores, Southlake, The Colony, Trophy Club, Westlake

(Service to some areas outside of the DFW, including out-of-state, may require additional travel fees.

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Dallas: 214.717.5539 | Fort Worth: 817.717.5539
We serve the Dallas Fort Worth Texas Metroplex (DFW) and surrounding cities in Dallas and Tarrant county.
Business Hours: 8am-8pm Monday-Friday - 10am-6pm Saturday - 24 Hour Urgent Client Support - Online Computer Support at

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