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Engagement process
Before we engage with clients, we seek to understand their
business and the impact that technology has on it. Typically
the companies we work with are significantly dependent on
technology so we strive to provide them with the perfect mix
of technology and service that will enhance their core business
results. |
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Network Security Review
We can help businesses to secure their networks, systems,
applications, data and other resources by undertaking a Security
Position Assessment (SPA). This assessment will identify the
current level of security readiness in your company, and evaluate
the effectiveness of existing security measures, policies
and response mechanisms. |
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Phone Support
Phone Tech Support -
8am - 6pm / monday thru friday |
| Many times we can assist
you in resolving your computer problems by phone and a reduced
cost to you. If your problem can't be solved by phone you
will be given the option to have an expert tech sent out to
your home or business within 24 hours or less.
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Phone
Flat Fee Rates |
| Computer
Upgrade Assessment |
$45 |
|
Data
Migration/Move |
$55 |
| Software
Install |
$45
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Operating
System Repair |
$75 |
| Anti-virus
Install |
$45 |
|
Computer
Checkup |
$45 |
| Anti-spyware
Install |
$45 |
|
Computer
Privacy Protection |
$45 |
| Basic
Security Setup |
$45 |
|
Computer
Diagnostic |
$45 |
| Software
Repair |
$55 |
|
Lost
Data Rescue |
$45 |
| Desktop
Data Back-Up |
$45 |
|
Computer
Tune-Up |
$55 |
| Add
Peripheral Device |
$55 |
|
System
Customization |
$55 |
| 15
Minute Phone Consultation** |
$20 |
|
30
Minute Support Consultation** |
$35 |
TERMS:
Rates are valid for non-emergency scheduled call-back service
for business and residential customers.
Fees includes instructions and assistance for a single incident.
Time limit will be applied.
Flat rate fee phone support is available from 9:00AM - 6:00PM
Monday thru Friday.
Add a 35% rate increase on above fees for emergency, after
hour, weekend and holiday service.
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