Metroplex Tech - Dallas Fort Worth (DFW) on-site computer services, consulting, networking and support - Rates

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Dallas: 214.717.5539
Fort Worth: 817-717-5539

Monday-Friday 9am-6pm
Emergency Support 24/7

Our Technical Services

Metroplex Technical Services (Metroplex Tech) is specialized in providing reliable anti-virus protection solutions. We also provide many other IT technology services, such as data backups, firewalls and network security audits.

Metroplex Tech is not only Microsoft Certified but also Microsoft Small Business Specialists. We understand the needs of a Small Business, and are therefore able to determine and implement many additional solutions.

Implementing IT solutions within a Small Business environment can be an intimidating prospect for a business owner or operator. Many Small Businesses lack in-house IT expertise, and may need a dependable IT company to provide the best solution available.

We have a proven track record for delivering affordable industry standard IT solutions, and are happy to provide references from satisfied customers. Our customer service is second to none which explains why we have never lost a client!

Call Metroplex Tech today at (214) 684-0886 to discuss any current or future IT plans or projects. You can also use our contact form to send us an e-mail and we'll response to you immediately.

Block of Time option

If you anticipate a project will take 10 hours or more, you can pre-purchase hours at a discounted rate.

Purchasing a block of time gets you priority access to our technical services and support with a dedicated technician.

We also have monthly maintenance plans that also allow you to save money.

Support Response Times

Our emergency 24 hour on-site technical service and support team is available whenever and whereever you need them.

Our Rapid-Response Support options include phone, email, chat, and remote control to resolve most technical issues that your company may encounter day-to-day.

Need an Estimate?

We can provide your company with a written estimate for any type of IT project or work that you are interested in getting started.

The initial phone or on-site technical consultation is free!

Brands supported

We support Intel, Lexmark, Maxtor, Microsoft, Netgear, Seagate, Averatec, Brother, Canon, Creative Labs, Epson, Fujitsu, Gateway, Hewlett-Packard, IBM, Dell, HP, Hewlett Packard, NEC, Compaq, Sony, Toshiba, eMachines, Levono, Cisco, Linksys, D-link, Western Digital, 3Com, Acer, AMD, ATI, Exchange Server, Windows Server, Sql Server, Sonic Wall firewall and more.

IT Consulting Services

Metroplex Tech Consulting Services provide complete IT project management and technical expertise in implementing, customizing and integrating technology with unique business requirements.

With an Metroplex Tech Consultant on board, you minimize the use of your internal resources and are assured of a fast and successful IT implementation.

Metroplex Tech adopts a partnership approach to implementations to help define business requirements to develop customized roll-outs to ensure the technical solution is aligned to your customer service strategies and business goals.

Consulting Services

Consulting and Outsourcing differs in the sense that Outsourcing implies you do not have or have limited in-house IT support and require regular IT assistance.

Consulting implies you need an expert in a particular field for a specific one-time or on-going technical project.

We provide both outsourcing and consulting in our range of IT services and solutions.

Our Computer Service and Support Rates(As of January 2011)

We offer competitive rates for corporate and home-based business IT service and support. Below we provide a price list of our standard on-site hourly rates and fees. Please check back often for updated rates.

If you wish to obtain an estimate for a specific IT project - please call us and we will provide you with a free consultation and written estimate.

If you are a potential new customer to Metroplex Tech and are considering using our services for month-to-month IT support, please call us for more detailed pricing and service options.

At this time we do not provide residential computer support or drop-off computer or laptop repair. We only provide on-site and remote corporate, business and home-based business IT service and support.

Call us at (817) 717-5539 or (214) 717-5539 today for more details.

On-Site Hourly Rates
Desktop PC Services		Server & Network Services
$125.00 per hour, from 8:00am to 6:00pm - Monday thru Friday. Additional hours will be billed in 30-minutes increments. Rapid response same day/next day service in most cases. (depending on availability) No service contract, no hidden fees and no commitments.		$125.00 per hour, from 8:00am-6:00pm Monday thru Friday. Additional hours will be billed in 30-minutes increments. Rapid response same day/next day service in most cases. (depending on availability) No service contract, no hidden fees and no commitments.

Flat-Fee Rates

Metroplex Tech Computer Service & Repair We offer low flat-fee rates for business and residential computer and network repairs, upgrades and service.

We offer flat-fee rates because we are confident in our technical ability to provide solutions quickly and accurately. At Metroplex Tech you never need to worry about unknown hourly charges when using our flat-fee services.

We provide flat-fees for over 30 common computer and network services, ranging from desktop PC upgrades, software and hardware installations and networking solutions. To determine whether the service you need qualifies as a flat-fee, please contact us to request our Flat-Fee Price List.

Project Rates

Metroplex Tech Computer Service & Repair We provide up-front guaranteed pricing for pre-planned large or small IT projects.

We provide a free initial consultation to review a planned IT project and determine the scope, requirements and business expectations of the specific project.

Once we clearly understand the project goals we will develop a detailed implementation strategy of all the options available, along with a price quote and a time-line for completion.

Consultation Rates

Metroplex Tech Computer Service & Repair If you require technical recommendations, product assessments, solution determination, or training, then we can provide these services under our consultation rates.

We can provide consultations when a company already has IT staff that can implement projects and perform the actual work involved in any implementations and installations.

We can provide consultations to review a planned IT project, determine new system requirements, recommend courses of action, audit technical operating environments, develop a disaster preparedness plan or train staff in new hardware, systems or equipment.

Please contact us for specific rates for the type of consultation services needed. Rates will depend on the area of interest and the level of expertise required to perform the requested consultations.

Discount Rate Plans

Metroplex Tech Computer Service & Repair We have several discounted rate plans to save you money. We offer Month-to-Month (MTM) Plans, Remote Service Plans and Prepaid Blocks of Hours as a lower cost alternative to the standard flat hourly rate.

We also have Monthly Maintenance Service Plans for regularly scheduled computer service as well as complete Managed IT Solutions.

Technical Services
Computer Errors Failed Hard Drives Lost Data Files System Crashes Software Crashes Routine Maintenance Computer Diagnostics Software Installation General Tech Support Virus/Spyware Removal File and Printer Sharing Network Diagnostics Architecture Design Hardware Support System Upgrades Network Configuration Active Directory Wide Area Networks Windows 2000 Server Windows NT Server Microsoft SQL Server Small Business Server Firewall Security Anti-Virus Protection Spyware/Adware Intrusion Detection Mail Servers Website Support Website Design Website Hosting Email Servers DNS Servers Domain Registration eBusiness Strategy Automated Backups Offsite Data Storage Storage Area Networks Custom Computers	Internet Issues File System Error Printer Error/Failure Server Error/Failure Email Access Problem New Computer Set Up Computer Upgrades OS Installation/Rebuild Desktop Configuration Email/Internet Set Up PC Diagnostic Testing Internet Connectivity Network Troubleshooting Telecommunications T1, DSL, Frame Relay VoIP Solutions Microsoft Exchange Server Microsoft IIS Server Remote Access Server File and Print Server Application Server Hotfix/Patch Installations Internal Network Security Network Security Testing Acceptable Use Policies Email Spam Filtering Email Virus Filtering E-Commerce Stores Custom Web Applications Database Integration Intranet/Extranet Design Content Development Content Management Disaster Recovery Plan Data Backup Restoration Network Attached Storage Laptop Support & Service Computer Upgrades	Network Connectivity Equipment Malfunction Virus/Spyware Infection Network Security Breach Other Technical Issues Remote Support New Printer Set Up New User Set Up New Peripheral Setup User Training Performance Tune-Up Wiring & Cabling Patch Panel Installs Routers & Switches Wireless Networks Network Relocation UPS Backup Power Video Surveillance Linux Server Web Server DNS Management Internet Security Network Monitoring Network Access Audits System Integrity Checks Email Configuration Email User Support Website Promotion Internet Advertising Search Engine Marketing Usability Analysis SSL Certificates PHP, ASP, XML, JAVA Business Continuity Data Redundancy RAID Storage Solutions Hard Drive Upgrades Memory Upgrades

Other Computer & Networking Services and Solutions
Microsoft Networks IT Technical Support Remove Viruses/Spyware Server Monitoring Home Networking House Wiring Firewalls & Security Anti-Virus Protection Desktop PC Maintenance Home Automation Smart Homes Computer Consulting Automated Data Backups Remote Data Backups Wifi / Wi-Fi Service Computer Service Rates Dallas Computer Repair	Computer Networks Computer Troubleshooting Internal Network Security Computer Consultant Help Desk Services Data Backup Recovery Computer Upgrades Virus Alerts IT Solutions Managed IT Computer Phone Support Onsite Computer Support Discount IT Service Plans Computer Assessments Business PC Consulting Block Hours Dallas Computer Service	Virus Infection Removal Computer Wiring Service Microsoft Windows Vista Pay as you go Support IT Consulting/IT Support Structured Wiring Wiring/Network Cabling Structured Cabling Wireless Networking IT Outsourcing Windows Support Computer Support End User Tech Support Microsoft Networking Business PC Service IT Technology Partners Dallas Computer Support

Dallas County:
Addison, Balch Springs, Cedar Hill, Carrollton, Cockrell Hill, Combine, Coppell, Dallas, DeSoto, Duncanville, Farmers Branch, Ferris, Garland, Glenn Heights, Grand Prairie, Grapevine, Highland Park, Hutchins, Irving, Lancaster, Lewisville, Mesquite, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie

Tarrant County:
Arlington, Avondale, Azle, Bedford, Benbrook, Blue Mound, Briar, Burleson, Colleyville, Como, Crowley, Dalworthington Gardens, Eagle Mountain, Edgecliff, Euless, Everman, Forest Hill, Fort Worth, Grand Prairie, Grapevine, Haltom City, Haslet, Hurst, Keller, Kennedale, Lake Worth, Lakeside, Mansfield, Marshall Creek, Newark, North Richland Hills, Oak Grove, Pantego, Pecan Acres, Pelican Bay, Pleasant Glade, Pleasant Run, Rendon, Retta, Richland Hills, River Oaks, Saginaw, Sansom Park, Southlake, Watauga, Webb, Westlake, Westover Hills, Westworth , White Settlement

Collin County:
Allen, Anna, Blue Ridge, Carrollton, Celina, Dallas, Fairview, Farmersville, Frisco, Josephine, Lavon, Lowry Crossing, Lucas, McKinney, Melissa, Murphy, Nevada, New Hope, Parker, Plano, Princeton, Prosper, Richardson, Royse City, Sachse, St. Paul, Westminster, Weston, Wylie

Denton County:
Argyle, Aubrey, Bartonville, Carrollton, Copper Canyon, Corinth, Corral City, Cross Roads, Dallas, Denton, Double Oak, Flower Mound, Fort Worth, Frisco, Hackberry, Haslet, Hebron, Hickory Creek, Highland Village, Justin, Krugerville, Krum, Lake Dallas, Lakewood Village, Lewisville, Lincoln Park, Little Elm, Marshall Creek, Northlake, Oak Point, Pilot Point, Plano, Ponder, Roanoke, Sanger, Shady Shores, Southlake, The Colony, Trophy Club, Westlake

(Service to some areas outside of the DFW, including out-of-state, may require additional travel fees.

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Dallas: 214.717.5539 | Fort Worth: 817.717.5539
We serve the Dallas Fort Worth Texas Metroplex (DFW) and surrounding cities in Dallas and Tarrant county.
Business Hours: 8am-8pm Monday-Friday - 10am-6pm Saturday - 24 Hour Urgent Client Support - Online Computer Support at MetroplexTech.com

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