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Network Security Review

We can help businesses to secure their networks, systems, applications, data and other resources by undertaking a Security Position Assessment (SPA). This assessment will identify the current level of security readiness in your company, and evaluate the effectiveness of existing security measures, policies and response mechanisms.

Data Backup solutions

Backup solutions protect your business operation from the potentially crippling loss of data due to network or system failure. When disaster strikes, whether it takes the form of a system malfunction, virus, a fire or simple human error, you can recover your critical data files.

IT Consulting Services

Metroplex Tech Consulting Services provide complete IT project management and technical expertise in implementing, customizing and integrating technology with unique business requirements.

With an Metroplex Tech Consultant on board, you minimize the use of your internal resources and are assured of a fast and successful IT implementation.

Metroplex Tech adopts a partnership approach to implementations to help define business requirements to develop customized roll-outs to ensure the technical solution is aligned to your customer service strategies and business goals.

Technical Team

To ensure the highest level of service quality, we employ a team of experienced service engineers, Microsoft Certified Professionals (MCPs), Microsoft Certified System Engineers (MCSEs), Cisco Certified Network Associates (CCNAs) and A+ certified computer technicians dedicated to providing a fast, professional and superior service, combined with a friendly customer support.

Network security

Secure your computer network against any virus attacks or intrusions from the outside. We can set up and configure firewalls, anti-virus software or tweak your existing systems to close security vulnerabilities in your operating system.

We offer small businesses various security packages which include data backup and recovery solutions as well.


Tech Support for Computer PCs & Laptops

Computer Support

We provide complete Computer Support for small and large businesses as well as home office based businesses. We offer hourly support and several computer support plans at a reduced rate.

Our Computer Support and Computer Support Plans include:

Unlimited phone support. We are your IT department, you speak to our help desk about your computer or network issues whenever you want to! You can:Phone support

  • Report technical problems.
  • Ask technical questions.
  • Check the status of help desk requests.
  • Check the monitored status of your computer network.

Unlimited remote support. Our in-house remote techs can remotely diagnosis and repair most issues. This allows fast response times to any system critical issues.

If a reported issue cannot be resolved by our phone support team then the reported problem is forwarded on to our in-house remote support techs. They can establish secure access to your computers and can work on your problem immediately.hardware pc support

Usually remote support can resolve a third of all reported issues and allows a problem to be diagnosed and fixed without an on-site visit from a technical engineer. If remote support cannot resolve a particular issue then the reported problem will be quickly escalated to a technical engineer who will schedule an on-site visit usually the same day.

Unlimited on-site visits. If phone or remote support can’t fix a specific issue, we will quickly send a technical engineer to your on-site location. Our help desk team will escalate your service call as needed to the appropriate technical engineer who can best deal with your technical issue.

As help desk staff as well as engineers are assigned to your requests, all support activity is documented and logged so you are continually updated as to the status of your requests.laptop computer support

Our experienced on-site technical engineers are sent to your premises anywhere in the DFW metroplex area to resolve problems that could not be promptly resolved by our phone or remote support techs.

Unlimited computer breakdown break/fix service. You only pay for hardware and parts that are replaced. If a PC or server has a defective hardware component, we will request your approval for a part replacement and then order or obtain the necessary part as quickly as possible to correct the problem and ensure all is working as normal. The PC or server then continues to be supported through the Support contract and the replaced parts will be covered under the their manufactures warranty.

Remote monitoring of Critical Servers. Being proactive is the key to preventing potential problems from arising without notice. We provide ongoing monitoring of servers that involves several types of system checks to make sure issues are found before they can cause costly downtime. This includes:server support

  • Checking disk space
  • Memory use checks
  • Ongoing Anti-Virus audits
  • System log checking
  • Load/Resource usage checking
  • Backup log checking
  • e-mail functionality checks
  • Hardware fault detection
  • Network connectivity checks
  • Internet connectivity checks

Day-to-day computer and network maintenance. Keeping systems in optimal operating condition and up-to-date is critical for system stability and security. We provide ongoing maintenance of your IT infrastructure components to insure everything is operating as designed. During routine maintenance many potential problems can be found and corrected before major issues arise. Day to day maintenance include:

  • Hotfix patching
  • Windows updates
  • Security updates
  • New user set-ups
  • System tuning
  • System Configuration
  • Data backup/recovery

We do it all - so you don't need to be bothered by day-to-day computer and network maintenance that keeps your IT environment running.

Contact us today to enquire about a Computer Support Package customized for your business.

Use the links below to speak with us today.

Email us your contact information and we will respond back with 24 hours.
Call us at (817) 717-5539 to arrange for a tech to visit your home/office.
Submit a support ticket with your details and a description of the problem.
Request a quote and we will send you a written quote or estimate.

We travel all over the greater DFW Metroplex repairing, supporting and maintaining computers, so you can be assured we will be there for you when you need us most.


Dallas Fort Worth (DFW) Computer Services and Solutions


Microsoft Networks
IT Technical Support
Remove Viruses/Spyware
Server Monitoring
Home Networking
IT Managed Services
Firewalls & Security
Anti-Virus Protection
Desktop PC Maintenance
Exchange Hosted Email
Sharepoint Server
Computer Consulting
Automated Data Backups
Remote Data Backups
Wifi / Wi-Fi Service
Computer Service Rates
Dallas Computer Repair
Disaster Recovery Planning

Computer Networks
Computer Troubleshooting
Internal Network Security
Computer Consultant
Help Desk Services
Data Backup Recovery
Computer Upgrades
Virus Alerts
IT Solutions
Managed IT
Computer Phone Support
Onsite Computer Support
Discount IT Service Plans
Computer Assessments
Business PC Consulting
Block Hours
Dallas Computer Service
Business Continuity

Virus Infection Removal
Small Business Server
Microsoft Windows Vista
Pay as you go Support
IT Consulting/IT Support
Structured Wiring
Wiring/Network Cabling
Structured Cabling
Wireless Networking
IT Outsourcing
Windows Support
Computer Support
End User Tech Support
Microsoft Networking
Business PC Service
IT Technology Partners
Dallas Computer Support
Contingency Plans

We serve the entire Dallas Fort Worth (DFW) Metroplex and the following surrounding cities:

Dallas County:
Addison, Balch Springs, Cedar Hill, Carrollton, Cockrell Hill, Combine, Coppell, Dallas, DeSoto, Duncanville, Farmers Branch, Ferris, Garland, Glenn Heights, Grand Prairie, Grapevine, Highland Park, Hutchins, Irving, Lancaster, Lewisville, Mesquite, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie

Tarrant County:
Arlington, Avondale, Azle, Bedford, Benbrook, Blue Mound, Briar, Burleson, Colleyville, Como, Crowley, Dalworthington Gardens, Eagle Mountain, Edgecliff, Euless, Everman, Forest Hill, Fort Worth, Grand Prairie, Grapevine, Haltom City, Haslet, Hurst, Keller, Kennedale, Lake Worth, Lakeside, Mansfield, Marshall Creek, Newark, North Richland Hills, Oak Grove, Pantego, Pecan Acres, Pelican Bay, Pleasant Glade, Pleasant Run, Rendon, Retta, Richland Hills, River Oaks, Saginaw, Sansom Park, Southlake, Watauga, Webb, Westlake, Westover Hills, Westworth , White Settlement

Collin County:
Allen, Anna, Blue Ridge, Carrollton, Celina, Dallas, Fairview, Farmersville, Frisco, Josephine, Lavon, Lowry Crossing, Lucas, McKinney, Melissa, Murphy, Nevada, New Hope, Parker, Plano, Princeton, Prosper, Richardson, Royse City, Sachse, St. Paul, Westminster, Weston, Wylie

Denton County:
Argyle, Aubrey, Bartonville, Carrollton, Copper Canyon, Corinth, Corral City, Cross Roads, Dallas, Denton, Double Oak, Flower Mound, Fort Worth, Frisco, Hackberry, Haslet, Hebron, Hickory Creek, Highland Village, Justin, Krugerville, Krum, Lake Dallas, Lakewood Village, Lewisville, Lincoln Park, Little Elm, Marshall Creek, Northlake, Oak Point, Pilot Point, Plano, Ponder, Roanoke, Sanger, Shady Shores, Southlake, The Colony, Trophy Club, Westlake

(Service to areas outside of the DFW Metroplex, including out-of-state, may require additional travel fees. Call for details)

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Dallas: 214.717.5539 | Fort Worth: 817.717.5539
We serve the Dallas Fort Worth Texas Metroplex (DFW) and surrounding cities in Dallas and Tarrant county.
Business Hours: 8am-8pm Monday-Friday - 10am-6pm Saturday - 24 Hour Urgent Client Support - Online Computer Support at

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