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Technical Service Desk

Enterprises with IT dependent operations need technical service desks that can resolve technical service issues consistently and efficiently in a timely manner. By centralizing incident resolution, request management, and reporting, IT infrastructure support becomes easy for any size enterprise.

Network IT Services

Companies have to be flexible to adapt to the ever changing business environment. Enterprises need to develop and execute new initiatives faster to remain competitive in the marketplace. Adopting a strong IT position isn’t an option anymore, it has become an imperative.

From providing system integration solutions, application development and network management services and IT solutions, Metroplex Tech helps companies make the most of their IT investments. With a flexible and scalable IT infrastructure, businesses are better equipped to adapt to changing industry demands and can exploit new technical opportunities faster.

Technical Team

To ensure the highest level of service quality, we employ a team of experienced service engineers, Microsoft Certified Professionals (MCPs), Microsoft Certified System Engineers (MCSEs), Cisco Certified Network Associates (CCNAs) and A+ certified computer technicians dedicated to providing a fast, professional and superior service, combined with a friendly customer support.


Computer and IT Technical Support Services

Technical Support

Metroplex Tech offers complete business and residential Computer Technical Support. We provide support all brands of computers, laptops, software, hardware and networking devices. We offer flat fee rates, hourly rates and discounted maintainance IT support packages (Contract based).

Our technical support includes IT services and support such as:
computer support
Unlimited phone technical support. We are your IT department, you speak to our help desk about your computer or network issues whenever you want to! You can:

Unlimited remote technical support. Our in-house remote techs can remotely diagnosis and repair most issues. This allows fast response times to any system critical issues.

Unlimited on-site technical support. If phone or remote support can’t fix a specific issue, we will quickly send a technical engineer to your on-site location. Our help desk team will escalate your service call as needed to the appropriate technical engineer who can best deal with your technology issue.

Unlimited computer breakdown break/fix technical service. You only pay for hardware and parts that are replaced. If a PC or server has a defective hardware component, we will request your approval for a part replacement and then order or obtain the necessary part as quickly as possible to correct the problem and ensure all is working as normal.

Remote monitoring of Critical Serversa and Systems. Being proactive is the key to preventing potential technical problems from arising without notice. We provide ongoing monitoring of servers that involves several types of technical system checks to make sure issues are found before they can cause costly downtime.

Day-to-day computer and network maintenance. Keeping systems in optimal operating condition and up-to-date is critical for system stability and security. We provide ongoing technical maintenance of your IT infrastructure components to insure everything is operating as designed. During routine technical maintenance many potential problems can be found and corrected before major issues arise.

Day-to-day regularly scheduled computer and network maintenance that keeps your IT environment running smoothly.

Contact us today to enquire about any of our services.

Use the links below to speak with us today.

Email us your contact information and we will respond back with 24 hours.
Call us at (817) 717-5539 to arrange for a tech to visit your home/office.
Submit a support ticket with your details and a description of the problem.
Request a quote and we will send you a written quote or estimate.


Dallas Fort Worth (DFW) Computer Services and Solutions


Microsoft Networks
IT Technical Support
Remove Viruses/Spyware
Server Monitoring
Home Networking
IT Managed Services
Firewalls & Security
Anti-Virus Protection
Desktop PC Maintenance
Exchange Hosted Email
Sharepoint Server
Computer Consulting
Automated Data Backups
Remote Data Backups
Wifi / Wi-Fi Service
Computer Service Rates
Dallas Computer Repair
Disaster Recovery Planning

Computer Networks
Computer Troubleshooting
Internal Network Security
Computer Consultant
Help Desk Services
Data Backup Recovery
Computer Upgrades
Virus Alerts
IT Solutions
Managed IT
Computer Phone Support
Onsite Computer Support
Discount IT Service Plans
Computer Assessments
Business PC Consulting
Block Hours
Dallas Computer Service
Business Continuity

Virus Infection Removal
Small Business Server
Microsoft Windows Vista
Pay as you go Support
IT Consulting/IT Support
Structured Wiring
Wiring/Network Cabling
Structured Cabling
Wireless Networking
IT Outsourcing
Windows Support
Computer Support
End User Tech Support
Microsoft Networking
Business PC Service
IT Technology Partners
Dallas Computer Support
Contingency Plans

We serve the entire Dallas Fort Worth (DFW) Metroplex and the following surrounding cities:

Dallas County:
Addison, Balch Springs, Cedar Hill, Carrollton, Cockrell Hill, Combine, Coppell, Dallas, DeSoto, Duncanville, Farmers Branch, Ferris, Garland, Glenn Heights, Grand Prairie, Grapevine, Highland Park, Hutchins, Irving, Lancaster, Lewisville, Mesquite, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie

Tarrant County:
Arlington, Avondale, Azle, Bedford, Benbrook, Blue Mound, Briar, Burleson, Colleyville, Como, Crowley, Dalworthington Gardens, Eagle Mountain, Edgecliff, Euless, Everman, Forest Hill, Fort Worth, Grand Prairie, Grapevine, Haltom City, Haslet, Hurst, Keller, Kennedale, Lake Worth, Lakeside, Mansfield, Marshall Creek, Newark, North Richland Hills, Oak Grove, Pantego, Pecan Acres, Pelican Bay, Pleasant Glade, Pleasant Run, Rendon, Retta, Richland Hills, River Oaks, Saginaw, Sansom Park, Southlake, Watauga, Webb, Westlake, Westover Hills, Westworth , White Settlement

Collin County:
Allen, Anna, Blue Ridge, Carrollton, Celina, Dallas, Fairview, Farmersville, Frisco, Josephine, Lavon, Lowry Crossing, Lucas, McKinney, Melissa, Murphy, Nevada, New Hope, Parker, Plano, Princeton, Prosper, Richardson, Royse City, Sachse, St. Paul, Westminster, Weston, Wylie

Denton County:
Argyle, Aubrey, Bartonville, Carrollton, Copper Canyon, Corinth, Corral City, Cross Roads, Dallas, Denton, Double Oak, Flower Mound, Fort Worth, Frisco, Hackberry, Haslet, Hebron, Hickory Creek, Highland Village, Justin, Krugerville, Krum, Lake Dallas, Lakewood Village, Lewisville, Lincoln Park, Little Elm, Marshall Creek, Northlake, Oak Point, Pilot Point, Plano, Ponder, Roanoke, Sanger, Shady Shores, Southlake, The Colony, Trophy Club, Westlake

(Service to areas outside of the DFW Metroplex, including out-of-state, may require additional travel fees. Call for details)

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Dallas: 214.717.5539 | Fort Worth: 817.717.5539
We serve the Dallas Fort Worth Texas Metroplex (DFW) and surrounding cities in Dallas and Tarrant county.
Business Hours: 8am-8pm Monday-Friday - 10am-6pm Saturday - 24 Hour Urgent Client Support - Online Computer Support at

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