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Contact us

Dallas: 214.717.5539
Fort Worth: 817-717-5539

Monday-Friday 9am-6pm
Emergency Support 24/7


Emergency Support

Have a computer emergency? We offer 24/7 emergency phone and on-site support, even for first time customers.


What we can do

Repair crashed computers
Repair malfunctioning printers
Repair internet connectivity
Connect wireless networks
Clean virus infection
Remove spyware
Secure networks
Back up important data
Perform system checkups
Improve PC performance
Install patches and updates


free on-site IT review

With each new client, we begin with free on-site discovery consultation and technical analysis to fully understand the business and its use of technology and network infrastructure. We then provide a easy to read report with our conclusions and recommendations.


Network audit

We offer comprehensive network audits, helping organizations identify and document their network resources and configurations. In many instances a network audit can uncover network misconfigurations which can prevent future problems. At the conclusion of a network audit , we will present a report, documenting our findings, short and long term recommendations, and a suggested plan of action.


Consulting Services

We offer many Consulting Services delivered by expert consultants in system integration. We can assist with Cost and Performance Benchmarking, Contract Negotiation and Management as well as RFP Management.


IT documentation

Too often, business owners spend their time putting out IT fires and moving from one computer problem to the next. You are consumed by handling the crisis of the moment, rather than planning for your company’s future.

But just as your company would not move forward without a business plan, you should not be without written IT guides, policies and step-by-step procedures.


Data Backup solutions

Backup solutions protect your business operation from the potentially crippling loss of data due to network or system failure. When disaster strikes, whether it takes the form of a system malfunction, virus, a fire or simple human error, you can recover your critical data files.


Planning for disaster

Disaster planning can be affordable even for the small business, since we have developed disaster recovery plan (DRP) outlines that make it easy to get started. We help you understand the actual effects various types of disasters will have on your business. Then we develop a concise step by step plan with easy to follow procedures so you can be readily prepared for the most common disasters.

 

Metroplex Tech Website Privacy

Our website privacy policy

Metroplex Tech is committed to the privacy of its clients and any information provided by our clients is kept confidential. We work to protect our client's privacy. By using the services of Metroplex Tech and this website, you consent to the information practices described in this policy. Keep in mind that your use of the Metroplex Tech service is also subject to, and controlled by, the Metroplex Tech Website Terms of Use.

Metroplex Tech Confidentiality

We consider Personal Information to be all that information, which can be used to locate you, contact you, or determine your specific identity. When other information is linked to Personal Information, it also becomes Personal Information.

All personal information, such as your name, postal and e-mail address or telephone number, is considered private and confidential. This personal information is stored in a secure location, is accessible only by designated staff, and is used only for the purposes that you have given us permission for e.g. provision of services.

Metroplex Tech guarantees that no personal information will be released to an individual or corporation except when client authorization is received allowing the information to be released.

Metroplex Tech Collection of Information

There are various methods by which we collect user information. This information is all protected by the Metroplex Tech privacy policy and will not be released to any third party without consent from the client.

When you request the services of Metroplex Tech, we require basic personal information which will include but will not be limited to your name, company, address, email address, phone and fax.

We collect the appropriate billing information, which includes but is not limited to your credit card number, expiration date, and billing address and verify the information through a secure service.

We retain information which may be personal and given voluntarily at other times, including but not limited to when you provide opinions pertaining to complaints, appreciation and comments on the service/product being provided by Metroplex Tech

Non-Disclosure of Personal Information

We will not reveal your Personal Information to unaffiliated third parties without your consent. If we seek your consent to disclose your Information to a third party, we will do so unambiguously, explaining precisely what information we seek to disclose, the entity to whom we wish to disclose it, and the purpose for the disclosure.

There are, however, some limited circumstances in which we may be need to disclose Personally Identifiable Information about a user, and we want you to know about them:

We may employ other companies to perform functions like but not limited to processing credit card payments, or other functions necessary to our business. We may need to share personal information with these companies. However, we will provide them with only that information necessary to perform their functions, and will not allow them to use that information for any other purpose.

We may reveal personal information if legal directives suggest that the user is harming or interfering with other Metroplex Tech clients, anyone else, or violating (either intentionally or unintentionally) our terms and agreement form or infringing any of Metroplex Tech legal rights.

Metroplex Tech will be legally bound to reveal information, including Personal Information, to the extent it reasonably believes it is required to do so by law. If Metroplex Tech receives legal process calling for the disclosure of any of its clients Personal Information we will, if permitted by law, attempt to notify the client via the e-mail address you supplied during registration within a reasonable amount of time before we respond to the request.

Changing or Removing Information

Since general tracking information is anonymous, we have no way to locate this information obtained by your use of the service. In addition, this information is often aggregated. Therefore, we cannot remove the information obtained from you or as a result of your usage of the website or service.

Metroplex Tech Security

We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information.

Your personal data will be stored within a database that is located behind a firewall for added security. The server housing the database is physically protected at a secure, third party site and is monitored by security personnel twenty-four hours a day. Only authorized personnel can access the data center and the particular server housing the database.

No data transmission over the Internet or any wireless network can be guaranteed to be secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

Any transmission to the Metroplex Tech website or service of credit card information uses secure SSL encryption. We do not encrypt your normal web sessions with the Service using SSL.

Metroplex Tech Privacy Policy Change

Metroplex Tech may change its privacy policy but all changes made regarding disclosure of Personal Information to third parties will be made after notification through electronic means prior to the date the modified policy takes effect. Any new policy will have effect only, to information previously gathered without your express consent.

Metroplex Tech is not responsible for the privacy practices or policies of participants in its various partner programs.


Technical Services

Computer Errors
Failed Hard Drives
Lost Data Files
System Crashes
Software Crashes
Routine Maintenance
Computer Diagnostics
Software Installation
General Tech Support
Virus/Spyware Removal
File and Printer Sharing
Network Diagnostics
Architecture Design
Hardware Support
System Upgrades
Network Configuration
Active Directory
Wide Area Networks
Windows 2000 Server
Windows NT Server
Microsoft SQL Server
Small Business Server
Firewall Security
Anti-Virus Protection
Spyware/Adware
Intrusion Detection
Mail Servers
Website Support
Website Design
Website Hosting
Email Servers
DNS Servers

Domain Registration
eBusiness Strategy
Automated Backups
Offsite Data Storage
Storage Area Networks
Custom Computers

Internet Issues
File System Error
Printer Error/Failure
Server Error/Failure
Email Access Problem
New Computer Set Up
Computer Upgrades
OS Installation/Rebuild
Desktop Configuration
Email/Internet Set Up
PC Diagnostic Testing
Internet Connectivity
Network Troubleshooting
Telecommunications
T1, DSL, Frame Relay
VoIP Solutions
Microsoft Exchange Server
Microsoft IIS Server
Remote Access Server
File and Print Server
Application Server
Hotfix/Patch Installations
Internal Network Security
Network Security Testing
Acceptable Use Policies
Email Spam Filtering
Email Virus Filtering
E-Commerce Stores
Custom Web Applications
Database Integration
Intranet/Extranet Design
Content Development
Content Management
Disaster Recovery Plan
Data Backup Restoration
Network Attached Storage
Laptop Support & Service
Computer Upgrades

Network Connectivity
Equipment Malfunction
Virus/Spyware Infection
Network Security Breach
Other Technical Issues
Remote Support
New Printer Set Up
New User Set Up
New Peripheral Setup
User Training
Performance Tune-Up
Wiring & Cabling
Patch Panel Installs
R
outers & Switches
Wireless Networks
Network Relocation
UPS Backup Power
Video Surveillance
Linux Server
Web Server
DNS Management
Internet Security
Network Monitoring
Network Access Audits
System Integrity Checks
Email Configuration
Email User Support
Website Promotion
Internet Advertising
Search Engine Marketing
Usability Analysis
SSL Certificates
PHP, ASP, XML, JAVA
Business Continuity
Data Redundancy
RAID Storage Solutions
Hard Drive Upgrades
Memory Upgrades


Other Computer & Networking Services and Solutions

Microsoft Networks
IT Technical Support
Remove Viruses/Spyware

Server Monitoring
Home Networking
House Wiring

Firewalls & Security
Anti-Virus Protection
Desktop PC Maintenance

Home Automation
Smart Homes

Computer Consulting
Automated Data Backups
Remote Data Backups
Wifi / Wi-Fi Service
Computer Service Rates
Dallas Computer Repair

Computer Networks
Computer Troubleshooting

Internal Network Security

Computer Consultant

Help Desk Services

Data Backup Recovery

Computer Upgrades
Virus Alerts
IT Solutions

Managed IT
Computer Phone Support
Onsite Computer Support
Discount IT Service Plans
Computer Assessments
Business PC Consulting
Block Hours
Dallas Computer Service

Virus Infection Removal
Computer Wiring Service
Microsoft Windows Vista
Pay as you go Support
IT Consulting/IT Support
Structured Wiring
Wiring/Network Cabling
Structured Cabling

Wireless Networking

IT Outsourcing

Windows Support
Computer Support

End User Tech Support

Microsoft Networking
Business PC Service
IT Technology Partners
Dallas Computer Support

 

We serve the entire Dallas Fort Worth (DFW) Metroplex and the following surrounding cities:
Dallas County:
Addison, Balch Springs, Cedar Hill, Carrollton, Cockrell Hill, Combine, Coppell, Dallas, DeSoto, Duncanville, Farmers Branch, Ferris, Garland, Glenn Heights, Grand Prairie, Grapevine, Highland Park, Hutchins, Irving, Lancaster, Lewisville, Mesquite, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie

Tarrant County:
Arlington, Avondale, Azle, Bedford, Benbrook, Blue Mound, Briar, Burleson, Colleyville, Como, Crowley, Dalworthington Gardens, Eagle Mountain, Edgecliff, Euless, Everman, Forest Hill, Fort Worth, Grand Prairie, Grapevine, Haltom City, Haslet, Hurst, Keller, Kennedale, Lake Worth, Lakeside, Mansfield, Marshall Creek, Newark, North Richland Hills, Oak Grove, Pantego, Pecan Acres, Pelican Bay, Pleasant Glade, Pleasant Run, Rendon, Retta, Richland Hills, River Oaks, Saginaw, Sansom Park, Southlake, Watauga, Webb, Westlake, Westover Hills, Westworth , White Settlement

Collin County:
Allen, Anna, Blue Ridge, Carrollton, Celina, Dallas, Fairview, Farmersville, Frisco, Josephine, Lavon, Lowry Crossing, Lucas, McKinney, Melissa, Murphy, Nevada, New Hope, Parker, Plano, Princeton, Prosper, Richardson, Royse City, Sachse, St. Paul, Westminster, Weston, Wylie

Denton County:
Argyle, Aubrey, Bartonville, Carrollton, Copper Canyon, Corinth, Corral City, Cross Roads, Dallas, Denton, Double Oak, Flower Mound, Fort Worth, Frisco, Hackberry, Haslet, Hebron, Hickory Creek, Highland Village, Justin, Krugerville, Krum, Lake Dallas, Lakewood Village, Lewisville, Lincoln Park, Little Elm, Marshall Creek, Northlake, Oak Point, Pilot Point, Plano, Ponder, Roanoke, Sanger, Shady Shores, Southlake, The Colony, Trophy Club, Westlake

(Service to some areas outside of the DFW, including out-of-state, may require additional travel fees.

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Dallas: 214.717.5539 | Fort Worth: 817.717.5539
We serve the Dallas Fort Worth Texas Metroplex (DFW) and surrounding cities in Dallas and Tarrant county.
Business Hours: 8am-8pm Monday-Friday - 10am-6pm Saturday - 24 Hour Urgent Client Support - Online Computer Support at MetroplexTech.com

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