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Engagement process

Before we engage with clients, we seek to understand their business and the impact that technology has on it. Typically the companies we work with are significantly dependent on technology so we strive to provide them with the perfect mix of technology and service that will enhance their core business results.

Network Security Review

We can help businesses to secure their networks, systems, applications, data and other resources by undertaking a Security Position Assessment (SPA). This assessment will identify the current level of security readiness in your company, and evaluate the effectiveness of existing security measures, policies and response mechanisms.

Network audit

We offer comprehensive network audits, helping organizations identify and document their network resources and configurations. In many instances a network audit can uncover network mis-configurations which can prevent future problems. At the conclusion of a network audit , we will present a report, documenting our findings, short and long term recommendations, and a suggested plan of action.

Data Backup solutions

Backup solutions protect your business operation from the potentially crippling loss of data due to network or system failure. When disaster strikes, whether it takes the form of a system malfunction, virus, a fire or simple human error, you can recover your critical data files.


Comprehensive IT Solutions

Complete IT Management

Metroplex Tech Computer Service & RepairWith our Complete Managed IT Service we provide proactive network management and support through a dedicated Technical Services Coordinator (TSC), a Senior Tech Expert (STE) and our staff of Dedicated Tech Experts (DTE). This plan offers significantly lower costs than hiring internal staff and gives you the expertise of many specialized technicians focused exclusively on your business success. will be your technical liaison. This plan includes:

Proactive on-site support
During weekly/biweekly prescheduled on-site support by your Dedicated Tech Expert (DTE), we'll take on responsibility for proactive management of your network and systems. Our approach is proven to save clients money by preventing problems before they occur.

Phone and Email support
During weekly/biweekly prescheduled on-site support by your Dedicated Tech Expert (DTE), we'll take on responsibility for proactive management of your network. Our approach is proven to save clients money by preventing problems before they occur.

Remote management and support
During weekly/biweekly prescheduled on-site support by your Dedicated Tech Expert (DTE), we'll take on responsibility for proactive management of your network. Our approach is proven to save clients money by preventing problems before they occur. We can minimize disruptions to the work environment by remotely diagnosing and resolving issues using a secure remote access management system. This will allow faster response times and reduce overall costs.

24/7 network monitoring
Round the clock network monitoring allows us to exceed the availability of even a full-time onsite IT team. Through our proprietary system, we can actually identify and resolve IT issues before they ever affect your business-day or night.

Metroplex Tech Computer Service & RepairTechnical Support when you need it
Our Rapid-Response IT Services includes help desk support, remote control resolution of all but the most technically complex issues, and emergency on-site service 24/7. Complex support issues can be escalated to the Senior Tech Expert assigned to your service account. Our proactive outsourcing is top-rated, highly responsive and very cost effective.

IT Administration
Your dedicated Technical Services Coordinator (TSC) provides full-service IT planning and management as well as assists with your technology needs. This includes providing hardware specifications; resolving ISP issues; vendor negotiations; request quotes and scheduling service and support. We want you to spend as little time as possible managing your technology needs!

Security Monitoring
Customized alerts to notify your IT service provider on attempted network access by unauthorized users. Software content control allows you to ban or limit high-bandwidth interactive games or illegal peer-to-peer file sharing which can monopolize business resources and promote viruses and Spyware infections. Extensive security reporting gives you a bird’s-eye view of your entire network’s security. Patch and hotfix monitoring ensures your operating systems are up to date and not exposed to vulnerabilities

Strategy Reviews
Quarterly or semi-annual IT strategy reviews enable your companies management team to stay current on technology tends, review technology trends within your industry, and measure your progress over time. Our goal is to fill all three levels of IT: desktop/user support, network administration, and CIO/CTO level advising.

Graphical Performance Reporting
Scheduled executive reporting, automatically generated and sent directly to your e-mail address. Easy-to-understand graphical and statistical reports customized for your specific needs. Makes capacity management and upgrade planning simple.

Asset Management
Up-to-date automatic inventory tracking of hardware and software. Can generate detailed reporting on hardware and software versions, patch levels, licensing and other important information.

Let Metroplex Tech Technology Group perform all of your IT functions, or simply augment your current IT team with our experts.

Learn more about our Managed IT Services.

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Click here for a Quote Request


Dallas Fort Worth (DFW) Computer Services and Solutions


Microsoft Networks
IT Technical Support
Remove Viruses/Spyware
Server Monitoring
Home Networking
IT Managed Services
Firewalls & Security
Anti-Virus Protection
Desktop PC Maintenance
Exchange Hosted Email
Sharepoint Server
Computer Consulting
Automated Data Backups
Remote Data Backups
Wifi / Wi-Fi Service
Computer Service Rates
Dallas Computer Repair
Disaster Recovery Planning

Computer Networks
Computer Troubleshooting
Internal Network Security
Computer Consultant
Help Desk Services
Data Backup Recovery
Computer Upgrades
Virus Alerts
IT Solutions
Managed IT
Computer Phone Support
Onsite Computer Support
Discount IT Service Plans
Computer Assessments
Business PC Consulting
Block Hours
Dallas Computer Service
Business Continuity

Virus Infection Removal
Small Business Server
Microsoft Windows Vista
Pay as you go Support
IT Consulting/IT Support
Structured Wiring
Wiring/Network Cabling
Structured Cabling
Wireless Networking
IT Outsourcing
Windows Support
Computer Support
End User Tech Support
Microsoft Networking
Business PC Service
IT Technology Partners
Dallas Computer Support
Contingency Plans

We serve the entire Dallas Fort Worth (DFW) Metroplex and the following surrounding cities:

Dallas County:
Addison, Balch Springs, Cedar Hill, Carrollton, Cockrell Hill, Combine, Coppell, Dallas, DeSoto, Duncanville, Farmers Branch, Ferris, Garland, Glenn Heights, Grand Prairie, Grapevine, Highland Park, Hutchins, Irving, Lancaster, Lewisville, Mesquite, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie

Tarrant County:
Arlington, Avondale, Azle, Bedford, Benbrook, Blue Mound, Briar, Burleson, Colleyville, Como, Crowley, Dalworthington Gardens, Eagle Mountain, Edgecliff, Euless, Everman, Forest Hill, Fort Worth, Grand Prairie, Grapevine, Haltom City, Haslet, Hurst, Keller, Kennedale, Lake Worth, Lakeside, Mansfield, Marshall Creek, Newark, North Richland Hills, Oak Grove, Pantego, Pecan Acres, Pelican Bay, Pleasant Glade, Pleasant Run, Rendon, Retta, Richland Hills, River Oaks, Saginaw, Sansom Park, Southlake, Watauga, Webb, Westlake, Westover Hills, Westworth , White Settlement

Collin County:
Allen, Anna, Blue Ridge, Carrollton, Celina, Dallas, Fairview, Farmersville, Frisco, Josephine, Lavon, Lowry Crossing, Lucas, McKinney, Melissa, Murphy, Nevada, New Hope, Parker, Plano, Princeton, Prosper, Richardson, Royse City, Sachse, St. Paul, Westminster, Weston, Wylie

Denton County:
Argyle, Aubrey, Bartonville, Carrollton, Copper Canyon, Corinth, Corral City, Cross Roads, Dallas, Denton, Double Oak, Flower Mound, Fort Worth, Frisco, Hackberry, Haslet, Hebron, Hickory Creek, Highland Village, Justin, Krugerville, Krum, Lake Dallas, Lakewood Village, Lewisville, Lincoln Park, Little Elm, Marshall Creek, Northlake, Oak Point, Pilot Point, Plano, Ponder, Roanoke, Sanger, Shady Shores, Southlake, The Colony, Trophy Club, Westlake

(Service to areas outside of the DFW Metroplex, including out-of-state, may require additional travel fees. Call for details)

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Dallas: 214.717.5539 | Fort Worth: 817.717.5539
2140 E. Southlake Blvd., Suite 301, Southlake, TX 76092 - 13410. Preston, Dallas, TX 75240
We serve the Dallas Fort Worth Texas Metroplex (DFW) and surrounding cities in Dallas and Tarrant county.
Dallas Computer Support - Dallas Computer Repair - Dallas Computer Service - Dallas Computer Consulting - Dallas Computer Networking
Business Hours: 8am-8pm Monday-Friday - 10am-6pm Saturday - 24 Hour Urgent Client Support - Online Computer Support at

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