Service with Metroplex Tech
is easy and hassle-free. Simply bring in your computer to
any of our authorized drop-off service locations.
If you know what service you want, you can review our flat-fee
price list located at our drop-off location or you can contact
us for a flat-fee price quote.
If you do not know the cause of a specific problem you are
experiencing, we can perform a full diagnostic for only $49.99
to determine the exact problem. The diagnostic is FREE if
any repair or service over $49 is performed as a result of
Three easy steps
to computer help
Step 1: Bring in your computer
Bring in your computer to an authorized Metroplex Tech drop-off
location. You do not have to supply a monitor, mouse, keyboard,
cables, or other hardware unless requested. If desired, you
can put your computer inside a box for easier carrying. Please
include the Original Manufacturer CDs that came with the PC
(when possible) and the Microsoft Windows Installation CD
& Product Key (very important for many repairs).
Step 2: Fill out an easy to understand work
Fill out a work order form located at the customer counter.
Provide us with your personal contact information so we can
call you about your computer repairs if needed. Write down
as much information as you can about your PC. Tell us what
service you need or what problem you are having.
Step 3: Pick-up your PC when service is
If you requested a diagnostic, we will call you regarding
the cost of needed repairs before performing work. There is
no obligation to have repairs completed when you choose a
diagnostic. When your PC is ready for pick-up, we will contact
you by phone. It usually takes 5 business days to complete
Locate a Drop-Off Location
in your area.